All Winners Circle Fashion Company, LLC (WCFC) d/b/a VictoryBox subscription purchases are final and non-refundable. However, customers who purchase a monthly, three-month, six-month, or annual subscription may cancel their VictoryBox subscription(s) at any time prior to their next renewal date. This will prevent their subscription from being renewed. Note – WCFC does not charge a cancellation fee.
By canceling your VictoryBox subscription, you are only preventing the subscription from renewing on the next renewal date. Canceling your subscription does not automatically issue a refund and you will continue to receive the remaining boxes due under your subscription term prior to what would have been the next renewal date. For example, a cancellation mid-way through an annual subscription does not cancel the six remaining VictoryBox shipments nor does it trigger a refund for the remaining VictoryBox shipments in the original order.
If you are unsure when your next renewal date is, then please contact us by clicking here.
Once your subscription has renewed, WCFC cannot retroactively terminate and refund the renewal charge. This is because we immediately begin fulfilling orders following each subscription renewal date. Once a VictoryBox enters the fulfillment process, WCFC is unable to cancel the order and prevent the VictoryBox from shipping to its destination. If you made a mistake during checkout or have a sudden change of heart, then please contact us right away and we will absolutely do our best to accommodate a refund, if possible, before your VictoryBox enters the fulfillment process. Once your order has entered the fulfillment process, it is considered final and non-refundable.